ITSM Strategies: The Value of a Configuration Management Database

By Chris Gordon, ITSM Managing Consultant, Logicalis US

Welcome to the first of many blogs in a series that gives IT leaders a better understanding into the realm of possibilities enabled by an effective IT Service Management (ITSM) strategy. Starting today with the value of building a Configuration Management Database (CMDB), these blogs will offer several ITSM best practices. Employing them can help you innovate and improve your IT processes and strategies so that they align to the needs of the Business.

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Time for a Data Center Virtualization Tune-Up?

If your business is like most that have deployed a virtualized infrastructure for your data center, you likely experienced immediate and dramatic operational improvements, cost savings and significant efficiency gains. But following this success, many enterprises find their virtualized data center environments over-provisioned and in desperate need of a tune-up.

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Healthcare IT: All Signs Point to Telehealth Tipping Point

By Ed Simcox, Healthcare Practice Leader at Logicalis Healthcare Solutions

At the annual conference of the American Telemedicine Association this week in Los Angeles, attendees once again talked about federal legislation and administrative policies intended to increase the use of telehealth in the United States.

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The Five Advantages of an International Common Service Platform

Multi-national companies benefit greatly from a single IT partner that can seamlessly provide managed services across all their geographies. Logicalis meets the need with a common service platform featuring interchangeable components that deliver benefits similar to those of vehicle manufacturers: Car companies achieve scalability, reliability, and flexibility by focusing on interchangeable components that operate across an array of vehicles. As a result, components can be assembled to produce a range of vehicle choices based on local market requirements.

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