ITSM Strategies: Go Agile With Your Continual Service Improvement Practice

By Chris Gordon, ITSM Managing Consultant, Logicalis US

This is another installment in a series of blogs that gives IT leaders a better understanding into the realm of possibilities enabled by an effective IT Service Management (ITSM) strategy. Each of these blogs offers ITSM best practices that can help you innovate and improve your IT processes and strategies so they align to the needs of the business.

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Logicalis Acquires MCPc’s Advanced Technology Integration Group

In an acquisition that significantly expands our presence and core competencies in several key U.S. markets, Logicalis agreed to acquire MCPc’s Advanced Technology Integration Group (ATIG). MCPc is ranked #72 on the CRN Solution Provider 500 and is on the Crain’s Cleveland Business Fast 50 list as well as a NEO Success Winner. As a highly-respected solution provider, the ATIG division of MCPc provides several IT-consulting and professional-service offerings throughout the Midwest and in select East coast and West coast markets.

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Converged Infrastructures: What’s All the Excitement About?


The interest in converged infrastructures has quickly accelerated as more and more businesses realize the business value they deliver. A converged infrastructure unifies the core data center components—servers, storage, networks, applications and IT resource management—all into a single, integrated IT platform. Businesses purchase converged infrastructures, such as the Cisco FlexPod, as a whole rather than buying separate systems.

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