5 Ways the Cloud Drives Business for ISVs

For independent software vendors, the cloud opens a host of possibilities for increasing revenue, improving margins and enhancing customer experiences—particularly when partnering with a cloud service provider with ISV channel experience.

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Have You Reached the Storage Fork in the Road?

Because legacy storage systems aren’t designed for today’s uses, many businesses discover systemic gaps that leave them exposed to unpredictable workloads and unrestrained data growth. With mobility, social media, the cloud, big data, and software-defined data centers all impacting legacy architectures, now is likely the time to finally take that fork in the road to a new storage architecture.

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5 Key Steps for Video Collaboration Deployments

Video collaboration eliminates geographic boundaries by bringing colleagues, partners and customers together around a virtual conference table—regardless of their location. But to truly boost productivity, businesses need to employ the right collaboration tools supported by a company-wide unified communication strategy. Here are five of the most important steps to help you achieve this mission:

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Leveraging Cloud Computing Through Automation

The potential of automation cannot be realized until it is supported by an effective IT service management (ITSM) strategy that encompasses your entire IT environment as well as business objectives and corporate policy. You need a clear vision of the transformation that leveraging cloud computing through automation can accomplish. But the journey is apt to have some challenging moments.

The pursuit will inevitably lead you down the rabbit hole of self-discovery. You need to know why things work the way they do—not just the technology but the people and processes as well. You also need to examine all your assumptions about the interdependencies across your infrastructure.

Your technicians will also need to have confidence that automation tools and procedures solve the problems they are charged with fixing. The only way is if they understand how automation works at its most basic level; when tied to ITSM, automation can free them from repetitive routine maintenance and unleash their talent to tackle creative projects.

As you extend automation, be aware of everything going on in your IT environment. The inter-dependencies of systems within your environment grow exponentially as you integrate more functions—anything has the potential to change everything else.

But also know that automation and the journey toward cloud computing contain all the components of a great adventure: exciting technology with leaps ahead in capabilities, performance, and efficiency. Technology leaders can do more with less and become true service providers instead of a cost center. And business leaders can finance IT out of the operational expense budget instead of the capital expense budget.

If the prospect of all the things that could go wrong still discourages you from getting started with your automation adventure, consider this for motivation: There is always more to be afraid of in standing still than in moving forward!

For more information on leveraging cloud computing through automation supported by an effective IT service management (ITSM) strategy, visit

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