Evaluating Your SaaS Platform Provider

To improve profit margins and ensure application performance, software providers with multi-tenant SaaS environments should periodically evaluate their platform providers. With new technologies and best practices constantly evolving—both from your perspective and the perspective of your platform provider—a partner that was a good fit at the beginning of the relationship may no longer be the ideal partner today. Here are three key areas to consider:

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Compressing Application Time-to-Value

After initial success in migrating from an on-premise delivery model to the SaaS delivery model, a key aspect for software providers to assess is the time-to-value that SaaS delivers. While SaaS inherently accelerates the process significantly compared to an on-premise solution, compressing time-to-value as much as possible remains critical in generating positive cash flows.

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The Importance of Compliance When Selecting a Partner for Your SaaS Solution

A key factor for software vendors when choosing their SaaS platform provider is to verify the regulations for which the provider can prove compliance. After all, if your customers require HIPAA, PCI, FDIC compliance or compliance with another regulation, the engine on which your software runs must also comply. Another important aspect is compliance with SSAE 16 SOC, which verifies if sufficient controls are in place over financial information as well as compliance with professional accounting standards.

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