managed services

CIOs: The IT World You Live in is About to Change

By Jim Cook, Vice President, Services Sales, Logicalis US

Research shows the millennial generation is now America’s largest living generation.  As millennials make their presence known in both the consumer world and in the workplace, they are dramatically impacting the way communication takes place.  These are people who have grown up with a mobile device in their hands.  They are accustomed to a consumer-like experience even when using business communications and computing tools. They are a generation of people who are inherently comfortable with technology and have a high expectation for how it will perform. As a result, the IT world experienced CIOs live in today is about to change.

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How Implementing Your Own Monitoring Tool Can Be an Eye Opener…and Not in a Good Way

By David Leech, Vice President, Cloud and Managed Services, Logicalis US

Here’s a common series of events that occurs when an IT staff decides to implement a monitoring tool for themselves: After dutifully following all the procedures for implementation of the monitoring system, when they see alarms start showing up on the monitor, they pat themselves on the back and say, “Awesome. It works. This wasn’t so hard.”

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Seven Reasons for Manufacturers to Consider Managed Services

 

It’s true that all businesses have IT requirements, but manufacturers have their own unique challenges. In addition to the traditional technology concerns facing other organizations, manufacturing IT departments often struggle to support a global organization from a single location with a finite staff and budget. Simultaneously, they’re expected to build competitive advantage and profitability for the business through the creative use of both IT tools and technical prowess.

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3 Keys for Evaluating Managed Services Providers

Ensuring the availability of IT services requires monitoring capabilities and resources to resolve issues. But in a large enterprise, it can take years of experience to determine what to monitor and the alarm thresholds for creating tickets that quickly alert the appropriate resources when issues occur.

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Logicalis Ranks Among the Elite Managed Service Providers

Logicalis has earned recognition on the CRN Managed Service Provider (MSP) 500 list as one of the MSP Elite 150—which distinguishes the top technology providers and consultants in North America. Our approach to managed services enables our customers to improve operational efficiencies, generate greater value from IT investments, and leverage technologies to achieve greater competitive advantage.

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