Desktop and Mobile Collaboration clients: How do you decide which is right for your business?

Guest post by Mike Johnson, Director UC and Collaboration

This blog post was inspired by our long standing partnership with Cisco, their 2012 Partner Summit theme: In It to Win it, and our team members attending the event this week to learn how Cisco’s solutions help Logicalis continue to solve customer problems and create a work environment that fosters success.

Cisco Jabber, Microsoft Lync, and a host of others are set to do battle in 2012 and beyond to win the desktop (and therefore mobile client) portion of the 22.3B Enterprise Communications and Collaboration market. The products offer mobile and desktop IM, chat, presence, voice and video, conferencing and desktop sharing. Rich media collaboration on any device, anywhere and anytime is truly possible today.

Considering BYOD is pervasive and here to stay – and assuming that equal device coverage and feature parity exists within the available products (debatable and worth discussing). I suggest the only way to decide what client is right for your collaboration needs is to define:

  • Current state of your collaboration capabilities within your business
  • Collaboration needs and use cases within your business
  • A collaboration vision for your users needs
  • TCO models for each choice that meets your vision

Do you think following this process above will help you decide which collaboration client is right for your business and this is ripe, or is this hype?

Hype or Ripe
Will using this process help you decide which collaboration client is right for your business?



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