Is Shared Services the Hot Item this Season?

A recent KPMG survey of KPMG field advisors and global business and IT service providers found that demand is increasing for shared services models and internal process improvement.

According to the survey of IT leaders, 59% anticipate greater demand from clients for shared services delivery models, and 51% saw more demand for internal process improvement.

Plus, 42% of service providers polled indicate that their clients have one or more live cloud services deployments in the field and that this would increase to 66% in 12 months.

What do you think of these survey results? Is this survey Hype (you are not implementing or considering shared services) or Ripe (you agree, demand for shared services is growing)?

Hype or Ripe
Is Shared Services the Hot Item this Season?

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