Why an Automation Roadmap Is Critical to Your Company’s Digital Transformation Success

By Mike Alley, Director, Service Defined Solutions, Logicalis US

To thrive in today’s fast-paced business world, you’ve got to be ready to turn on a dime, which means your organization has to be capable of making changes and decisions in record time. As a result, many IT organizations find themselves in the midst of a digital transformation that requires significant change – not just in the infrastructure they employ, but in the processes they use to deploy the kinds of IT services that keep their organizations competitive every day.

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What Can You Do When a Cybercriminal is Eyeing Your Healthcare Data?

A Q&A with Logicalis experts Ron Temske, Ed Simcox, and Mike Johnson

Healthcare data is among the most valuable data on the black market today, which makes medical organizations prime targets for cyberattacks. What are the threats, what can you do to protect your healthcare IT data, and what are some of the barriers standing in the way? To find out, we asked three of Logicalis US’ top experts: Ron Temske, Vice President of Security Solutions; Ed Simcox, Practice Leader for Logicalis Healthcare Solutions; and Mike Johnson, Director of Technical Sales.

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Integrated Collaboration: What is it, and why do I need it?

By Mike Johnson, Director of Technical Sales, Logicalis US

Integrate your employees, your customers and your partners in a shared IT environment as big as your world.

Each integrated capability layer in the corporate enterprise pyramid is enabled by and extends the capabilities of the layers below it. Benefits extend throughout your organization in the process of harnessing collaboration technologies to accomplish your business objectives.

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Are You Ready for a Managed Services Relationship?

By David Leech, Vice President of Professional and Managed Services, Logicalis US

Today’s CIOs are facing some incredible challenges as they make the transition from being technology-focused to becoming a services-defined, digital enterprise. If you’re caught in the midst of this transformation, it’s probably clear by now that not every task IT is responsible for needs to be performed in house. In fact, as you re-invent the way your IT department functions, it’s important to move your staff into more business-facing, application-centric, vendor management roles by using a managed services provider (MSP) as an extension of your IT team.

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Enabling IT to Drive Business Transformation with Mobility

By Mike Johnson, Logicalis Director of Technical Sales

In 2001 the Electronic music Duo known as Daft Punk released on of the Grammy Award winning song “Harder, Better, Faster, Stronger.” The song reached No. 3 on the US Dance Charts. At risk of getting the words stuck in your head I’ll quote the lyrics here:

“Work it, make it, do it, makes us – Harder, better, faster, stronger”

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Creating a Connected Digital Experience for Customer Contact

By Mike Johnson, Logicalis Director of Technical Sales

We’ve all been there, waiting on hold for a call center agent to support us with the current problem or need we are experiencing as consumers. We got there by finding a support number, dialing it, going through Interactive Voice Response menus or pushing 1 to “hablo en espanol”, 2 for technical support, or 3 for billing, and so on. Depending on tons of factors we may or may not end up where we need to be with a competent person who can solve our need, eventually.

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