ITSM Strategies: The Value of a Configuration Management Database

By Chris Gordon, ITSM Managing Consultant, Logicalis US

Welcome to the first of many blogs in a series that gives IT leaders a better understanding into the realm of possibilities enabled by an effective IT Service Management (ITSM) strategy. Starting today with the value of building a Configuration Management Database (CMDB), these blogs will offer several ITSM best practices. Employing them can help you innovate and improve your IT processes and strategies so that they align to the needs of the Business.

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Time for a Data Center Virtualization Tune-Up?

If your business is like most that have deployed a virtualized infrastructure for your data center, you likely experienced immediate and dramatic operational improvements, cost savings and significant efficiency gains. But following this success, many enterprises find their virtualized data center environments over-provisioned and in desperate need of a tune-up.

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